@NetHome

@NetHome is Japan's largest Cable Internet service provider, with more than 350,000 customers. @NetHome Co. Ltd. selected the Sigma Service Management Portfolio to provision its subscribers with high-speed Internet services.

@NetHome has deployed a Sigma™ Service Management Portfolio solution including the Service Management Platform, Internet Service Management Suite and supporting Service Management Applications that capture key subscriber order information, activates network services, processes topology information to better manage service qualification and network changes; provides service diagnostics; and integrates with @NetHome's customer care and billing, member services, and web-space platforms.
 

American Communications Network

ACN (American Communications Network) is a leading direct selling company offering highly competitive local, long distance, wireless, internet access, gas and electricity services to consumers and small businesses in the United States, Canada and Europe. ACN is one of the fastest growing privately held companies with annual revenue growth almost 50% and annualized revenue of more than $500 million.

ACN used Sigma's customer care and billing to facilitate its expansion into the rapidly growing, newly deregulated European telecommunications market. Sigma OmniCare handles the complete scope of billing capabilities for a full suite of communications services in a single standards-based system and allows its users to easily identify new market segments and the services and pricing they require for rapid market penetration.
 

Adelphia Communications

Adelphia Communications is one of the nation's leading cable companies with more than 5.3 million residential customers nationwide. In addition to cable entertainment, Adelphia offers digital cable, high-speed Internet access, long distance telephone service, and home security.

Adelphia has deployed the Service Management Platform, Internet Service Management Suite and other supporting Service Management Applications that are used to provide automated OSS service management for over 1.1 million high-speed Internet subscribers.
 

Bell Canada

Bell Canada, Canada's national leader in communications, provides connectivity to residential and business customers through wired and wireless voice and data communications, local and long distance phone services, high speed and wireless Internet access, IP-broadband services, e-business solutions and satellite television services.

Bell Canada interfaces with Sigma's solution to exchange data with Sears Canada, which resells its long-distance services.
 

Bullseye Telecom

Headquartered in Oak Park, Michigan, BullsEye Telecom provides voice and data services to not only the small, one-person offices but also to larger corporations that have multiple locations throughout the United States.

BullsEye implemented Sigma's customer care and billing system to handle next-generation services offered on their all Cisco-powered IP network.
 

Cogeco Cable

Cogeco Cable, evolving into one of Canada's major telecommunications companies, by building on its cable distribution base with the offering of analog, digital cable and high-speed Internet services. Cogeco Cable provides 1,188,369 revenue-generating units (basic, digital and Internet service customers) to the 1,397,486 households passed in the territories it serves. It is the second largest cable system operator in both Ontario and Québec and the fourth largest in Canada.

Cogeco has deployed the Service Management Platform, Internet Service Management Suite and other supporting Service Management Applications that are used to provide automated OSS service management for over 160,000 high-speed Internet subscribers.
 

Comcast Corporation

Comcast Corporation is principally engaged in the development, management and operation of broadband cable networks and in the provision of content through principal ownership of QVC, Comcast-Spectacor and Comcast SportsNet, a controlling interest in E! Entertainment Television and through programming investments.

Comcast has deployed the ServiceBroker™ Workflow Management Engine, components of the Service Management Platform and other supporting Service Management Applications that are used to provide automated OSS service management for over 1.8 million high-speed Internet subscribers. Comcast has also deployed the Service Management Platform, Voice Service Management Suite, and other supporting Service Management Applications to manage its IP cable telephony commercial trial efforts.
 

Cox Communications

Cox Communications, Inc., a Fortune 500 company, serves approximately 6.5 million customers nationwide, making it the nation's fourth largest cable television company. A full-service provider of advanced communications products, Cox offers an array of residential services, including Cox Cable; local and long distance telephone services under the Cox Digital Telephone brand; Cox High Speed Internet access advanced digital video programming services under the Cox Digital Cable brand; and commercial voice and data services via Cox Business Services. Cox is an investor in telecommunications companies such as Sprint PCS, as well as programming networks including Discovery Channel, The Learning Channel, Outdoor Life and Speedvision.

Cox has deployed the ServiceBroker™ Workflow Management Engine, components of the Service Management Platform and other supporting Service Management Applications that are used to provide automated OSS service management for over 1.6 million high-speed Internet and over 750,000 circuit-switched cable telephony subscribers.
 

EastLink Telephone

EastLink is the first cable company in Canada to commercially provide local and long distance telephone, high speed Internet and cable or digital cable television services through its own network.

EastLink selected Sigma to provide a PIC/CARE solution to effectively manage its electronic communications with other service providers nationwide.
 

Filogix

Filogix Inc. provides business solutions to Canada's real estate and mortgage-related industries. Filogix solutions are based upon a combination of hardware, software, professional services, domain knowledge and relationships that deliver end user solutions, facilitating the flow of data from one source to the next.

Sigma provides a variety of project consulting services to Filogix.
 

Heritage Education Funds (Allianz)

Heritage Education Funds Inc. is one of Canada's premier providers of Registered Education Savings Plans. With assets approaching $1 billion, the company offers some of Canada's highest-performing, safest and most flexible RESP products. Headquartered in Toronto, the company employs 80 people and has more than 1,700 dedicated sales representatives across the country.

Sigma Software has been engaged to deliver its order management solution to support the processing of RESP requests.
 

Hudson's Bay Company

The Hudson's Bay Company, established in 1670, is Canada's largest department store retailer and oldest corporation. The company provides Canadians with the widest selection of goods and services available through retail channels that include more than 500 stores led by the Bay, Zellers and Home Outfitters chains.

The Hudson's Bay Company uses Sigma's solutions to rebill long-distance services it  procures from Primus Canada and resells to its large base of retail customers in Canada. In addition, Sigma provides functionality for translating long-distance usage into points for the HBC rewards program.
 

Liwest Kabelmedien

Liwest Kabelmedien GmbH is the second largest cable operator in Austria. The company uses Sigma™ Service Management Portfolio to provide automated OSS service management for its advanced voice, digital television and data services in the region of Upper Austria.

The modern infrastructure of Liwest-with its principally two-way ready network-has allowed it to become a true 'triple play' service provider. Faced with the spiraling complexity and cost of managing voice, video and data services across its cable network, Liwest uses Sigma's centralized OSS platform to manage its existing portfolio of services and allow it to easily configure and define new business rules for future advanced offerings, such as interactive TV. Sigma's software allows a smooth migration path for Liwest from its principally manual environment to a near fully automated environment.

Liwest has deployed the ServiceBroker™ Workflow Management Engine to provide automated OSS service management for over 15,000 high-speed Internet subscribers and over 80,000 digital cable television subscribers.
 

OneConnect

OneConnect, based in Toronto, provides hosted and managed IP Communications services for businesses in Canada. OneConnect is focused on providing services that deliver the power and flexibility of IP Multimedia (voice, data and video) tools affordably, simply and easily to business users directly and through reseller partners.

Sigma Software has been engaged to deliver its complete OmniCare solution for customer, order and revenue management of OneConnect's VoIP services.
 

Portugal Telecom
(formerly Marconi International)

The Portugal Telecom Group is a global telecommunications operator enjoying a leading position within all segments of the telecommunications sector: fixed business, multimedia, data and business solutions. These telecommunications and multimedia services are available in Portugal, Brazil and in international growing markets.

Sigma Software implemented its international customer care and billing solution at Marconi Comunicações Internacionais, Portugal. Sigma also implemented a  powerful interconnect traffic accounting system enabling Marconi to manage, control and verify the key aspects of their carrier-to-carrier relationships, as well as to easily track and verify revenues and costs.
 

Primus Canada

Primus Canada is the largest alternative provider of consumer long distance services in Canada, both domestic and international, and currently has over 700, 000 retail customers.

Primus Canada interfaces with Sigma's solution to exchange data with The Hudson Bay Company, which resells its long-distance services.
 

Rogers Cable

Rogers Cable, Canada's largest cable television service provider, provides basic cable services to approximately 2.2 million customers in Ontario, New Brunswick and Newfoundland, offering cable and high definition television, Video-On-Demand, digital television, high-speed Internet access, interactive and enhanced television.

Rogers has deployed the Service Management Platform and other supporting Service Management Applications that are used to provide automated OSS service management manage over 700,000 high-speed data subscribers.
 

Sears Canada

Sears Canada is the largest single retailer of general merchandise in Canada. The company is a multi-channel retailer with a network of 122 department stores and 44 furniture and appliance stores throughout Canada.

Sears Canada uses Sigma's solutions to rebill long-distance services it  procures from Bell Canada and resells to its large base of retail customers in Canada.
 

Shaw Cable

Shaw Communications is a diversified communications company and is the second largest cable operator in Canada.

Shaw has deployed the ServiceBroker™ Workflow Management Engine to provide automated OSS service management for over 890,000 high-speed Internet subscribers.
 

Zambia Telephone (Zamtel)

Zamtel, Zambia’s national telecommunications company, offers its customers traditional voice, wireless and Internet services.

Sigma Software implemented its international customer care and billing solution at Zamtel.